Order Processing & Shipping Terms

Order Processing & Shipping Terms

Orders are not processed on weekends and holidays. Products ship within 1-3 business days.  During Sales/promotions, processing times may take up to 7 business days for orders to process.  Processing times for wigs can take up to 25 business days.  Any changes to orders after it is placed will incur an additional administration fee of $5.


Payment Terms

Terms of payment are always 100% upfront. We accept most major credit cards. As soon as you place an order online, your credit card will be charged. Credit card fraud and theft of our merchandise will be lead to prosecution to the fullest extent of the law.

Your billing and shipping address must match in order to complete a transaction on this site. The KJ Experience reserves the right to request additional payment and shipping verification after an order is submitted.


Shipping Policy

All orders within the US are shipped with receipt confirmation and insurance. It takes approximately 2-7 business days for orders to be delivered.  Orders would be shipped once payment is confirmed and cleared. The KJ Experience reserves the right to change the delivery method specified on this website to a comparable method. Shipping charges may be more or less than the actual rate charged by the carrier. All shipping costs must be paid in full at the time of the order.